Shipping and Returns Policy.

Products

I will package the ordered products with care and send them at least twice a week. You will receive an email as soon as the order has been shipped. If something is not to your liking, please let me know so that I can offer a suitable solution.

Postage costs

The prices stated do not include shipping costs. Shipping costs depend on weight and packaging and are shown in the ordering process. Delivery is via PostNL's postman or parcel deliverer.

Payment methods

Payments via the webshop can be made via iDEAL (executed by Mollie) or by prepayment. If you use prepayment, you will find the payment details for transferring the amount due on the order confirmation.

Cooling-off period/return and right of withdrawal

There may be times when you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not like the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason. Only items tailor-made for you and discounted products are excluded from the right of return.

After cancellation you have another 14 days to return the product. You will then be credited with the full order amount including shipping costs. The costs for returning from home to the online store are at your own expense. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact info@daniellekoninkx.nl. I will refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.

If the product is damaged or the packaging is damaged more than is necessary to try the product, I can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.